Filing for Unemployment Insurance

There are no walk-in UI offices, only call centers.  Currently,  UI staff can be reached by phone or Internet.

The phone number for customers to file an initial claim with UI is (877) 293-4125 or (301) 723-2000.  The phone number for questions is (800) 827-4839.  Calls are routed to the next available staff person, regardless of location across the state; don’t be alarmed or hang up if another county is mentioned.

Because of the increased number of UI claims, phone lines are very busy.  Mondays are the busiest day of the week.  Call as early as possible during the day, 7:30 a.m. seeming to be the least busy.  Be patient; the wait to talk to a staff person could be very long.

The website to file an initial claim with UI is www.mdunemployment.com.  If a customer does not have access to a computer, he or she can use the Customer Resource Lab at Frederick County Workforce Services to file an initial or continued UI claim.

Once the customer’s claim is established, he “files” his continued claim bi-weekly, either by phone, called a telecert, at 1.800.827.4839, or by Internet at www.mdunemployment.com, called a webcert.

Frequently Asked Questions about Unemployment Insurance

Additional Information about Unemployment Insurance